The main challenges in today’s generic and specialty drug and biotech markets are shortening time to market and increasing productivity while assuring quality and reducing costs. Freeze-drying is not a novel technology by any means and the pharmaceutical industry, influenced by safety and validation requirements has introduced policies that tend to restrict process improvements. The focus of the industry has been focused on repeatability of the same process, and knowledge on how the process affects the product has had lesser importance providing the quality is assured. Under these circumstances, the most appropriate approach to reduce cost is through reduction in cycle times. TELSTAR works in partnership with clients to develop the most appropriate solution, offering reliable and trouble-free process technology based on many years of experience working with the pharmaceutical and biotech industries across a variety of pharmaceutical applications. TELSTAR recognises that the quality of engineering design, components, and workmanship will define the finished product. TELSTAR’s innovative approach to engineering design includes the in-house developed Lyodynamics finite element simulation software to study the chambercondenser arrangement design to provide the best flow pattern. Given the operating conditions (sublimation rate, temperature and operating pressure) and the geometry of the equipment, it is possible - by means of CFD - to calculate the local conditions (pressure, gas velocity, ice deposition, etc) in the drying chamber, the duct and the ice condenser. Powerful analytical correlations have been developed that can predict and extrapolate the effect in the process of other configurations, varying design parameters (chamber, shelf interdistance, duct, etc) and/ or operating conditions. Through this type of technology, TELSTAR has acquired a comprehensive fundamental knowledge of how to improve freeze-drying processes through equipment design. Integrating various core technologies, TELSTAR provides turn-key custom-made solutions to solve a customer’s most challenging applications. To ensure the equipment fully satisfies requirements, TELSTAR undertakes factory acceptance testing (FAT) of all freeze-dryers, simulating as closely as possible real working conditions. In essence, excellent engineering coupled with efficient manufacturing and business practices provides high quality solutions at superior value. TELSTAR is constantly developing solutions to address emerging challenges in pharmaceutical freeze-drying technology